Terms of service
Last Updated: February 27, 2026
OVERVIEW
The terms “we”, “us” and “our” refer to Neelmani Jewels. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”). Neelmani Jewels is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are responsible for providing correct, current, and complete information when making a purchase. You are also solely responsible for maintaining the security of your account credentials and for all activities carried out through your account.
SECTION 2 - OUR PRODUCTS
We make every reasonable effort to ensure that our product descriptions, images, colours, sizes, and other product information are accurate. However, the appearance of colours may vary depending on your device, screen, and display settings.
Product descriptions, specifications, availability, and prices may be changed or updated at any time without prior notice. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS AND BILLING
Order Acceptance: Placing an order on our website constitutes an offer to purchase. An order is considered accepted only after we confirm the order.
Personal Use: Products purchased from our website are intended for personal use and may not be purchased for commercial resale without our prior written permission.
Accuracy of Information: You agree to provide current, complete, and accurate billing, shipping, contact, and account information for all purchases. You are responsible for updating your information whenever necessary so that we can process your orders and contact you regarding your purchase.
SECTION 4 - SHIPPING AND DELIVERY
We make reasonable efforts to deliver orders within the estimated delivery time provided at the time of purchase. However, all delivery times are estimates and may vary due to circumstances beyond our control, including courier delays, weather conditions, public holidays, customs clearance, or other unforeseen circumstances.
Once your order has been handed over to the shipping carrier, delivery is subject to the carrier's policies and procedures. We are not responsible for delays caused by the shipping carrier or customs authorities.
SECTION 5 - INTELLECTUAL PROPERTY
All content available on the Services, including but not limited to text, product descriptions, photographs, images, logos, graphics, designs, videos, and other materials, is owned by Neelmani Jewels or its respective licensors.
You may not copy, reproduce, modify, distribute, publish, sell, or use any content from our website without our prior written permission.
SECTION 6 - RELATIONSHIP WITH SHOPIFY
Neelmani Jewels is powered by Shopify. Shopify provides the technology and platform that enables us to operate our online store and provide our Services to you.
However, Shopify is not responsible for the products sold by Neelmani Jewels, the transactions between you and us, or any issues relating to your purchase. You acknowledge that your purchase is made directly from Neelmani Jewels.
SECTION 7 - ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information at any time without prior notice. We also reserve the right to cancel or modify an order if any information is found to be incorrect, even after the order has been submitted.
SECTION 8 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, the Services and products provided through our website are provided on an “as is” and “as available” basis, without warranties of any kind except where expressly stated by us.
To the fullest extent permitted by applicable law, Neelmani Jewels shall not be liable for indirect, incidental, special, consequential, or other losses arising from or related to your use of our Services or products, except where such liability cannot legally be excluded.
SECTION 9 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in connection with these Terms or your use of our Services shall be subject to the jurisdiction of the competent courts located in Jaipur, Rajasthan, India, to the extent permitted by applicable law.
SECTION 10 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us using the information below:
Email: neelmani_jewls@outlook.com
Address: 3765, Gangori Bazar Road, Pandit Dindayal Upadhyay Hospital, Gangori Bazar, Jaipur, Rajasthan - 302001
Phone: +91-9799399245
GSTIN: 08JTPPS1479J1ZM
