Privacy policy

Last Updated: February 27, 2026

Neelmani Jewls operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Neelmani Jewls is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect or process the following categories:

  • Contact Details: Name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit card, debit card, and financial account numbers, transaction details, and payment confirmation.
  • Account Information: Username, password, security questions, and settings.
  • Transaction Information: Items viewed, carted, added to wishlists, purchased, returned, or exchanged.
  • Communications: Information included in customer support inquiries or messages sent to us.
  • Device Information: IP address, browser type, network connection, and unique identifiers.
  • Usage Information: How and when you interact with or navigate the Services.

2. How We Collect Your Information

We collect personal information from the following sources:

  • Directly From You: When you create an account, make a purchase, or contact us.
  • Automatically: Through your device via cookies and similar tracking technologies.
  • Service Providers: From entities that process data on our behalf (e.g., payment processors and shipping partners).

3. How We Use Your Personal Information

  • Service Delivery: To fulfill orders, process payments, manage accounts, and facilitate returns.
  • Marketing: To send promotional communications and show online advertisements based on your activity.
  • Security: To authenticate accounts, detect fraud, and protect the safety of our Services.
  • Legal Compliance: To comply with applicable laws and respond to legal processes.

4. How We Disclose Personal Information

We may disclose your information to third parties including:

  • Shopify and Vendors: To provide IT management, payment processing, and shipping.
  • Marketing Partners: To provide personalized advertising.
  • Legal Obligations: To protect our rights or the safety of our users.

5. Relationship with Shopify

Our Services are hosted by Shopify. Information you submit will be shared with Shopify to provide and improve the Services. Shopify may also use your data to provide enhanced features across its merchant network.

6. Security and Retention

No security measures are perfect. We cannot guarantee "perfect security" for data. We retain your information only as long as necessary to maintain your account, provide Services, or comply with legal obligations.

7. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access, Delete, or Correct your personal information.
  • Opt-out of marketing emails via the "unsubscribe" link.

8. Contact Us

For questions regarding this policy or to exercise your rights, please contact us at:

Email: neelmani_jewls@outlook.com

Address: P. NO. 131, Friends Colony, Niwaru Road, Jaipur, Rajasthan - 302012, India

GSTIN: 08JTPPS1479J1ZM